Privacy Policy

At Aigentro (herein referred to as "Aigentro", "we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our autonomous AI agents, or engage with our services.

1. Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

• Personal Information: Name, business email address, phone number, company name, and job title when you register, book a demo, or contact us.
• Service & Integration Data: Data and credentials you securely provide to connect our AI agents with your existing software applications (e.g., CRM systems, EHR systems, database access logs).
• Interaction Data: Transcripts, logs, and query details generated during interactions with our autonomous AI agents.
• Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, and timestamps.

2. How We Use Your Information

We use the collected information for various purposes, including to:

• Provide, operate, and maintain our autonomous AI services.
• Improve, personalize, and expand our website and agent functionalities.
• Understand and analyze how you use our services.
• Develop new AI features, automated workflows, and integration capabilities.
• Communicate with you, including for customer service, updates, and marketing purposes.
• Detect and prevent fraud and secure our systems against potential threats.

3. Data Sharing & Disclosures

We do not sell, rent, or trade your personal or integration data to third parties. We may share information only in the following circumstances:

• Service Providers: With trusted third-party vendors who perform services on our behalf, such as cloud hosting providers, database services, and CRM platforms under strict data protection agreements.
• Legal Obligations: If required by law, regulation, or legal process to protect our rights, safety, or the safety of our users.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

4. Data Security

We prioritize data security. Aigentro implements industry-standard technical and organizational measures to secure your data, including:

• End-to-end encryption for all data in transit (TLS 1.3) and at rest (AES-256).
• Isolation of integration keys and strict role-based access control (RBAC).
• Support for containerized and private cloud installations to completely bypass third-party cloud visibility.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Data Rights (GDPR / CCPA)

Depending on your location, you may have the following rights regarding your personal data:

• The right to access, update, or delete the information we have on you.
• The right to request rectification of inaccurate or incomplete information.
• The right to object to or restrict our processing of your personal data.
• The right to request data portability.

To exercise any of these rights, please contact us at infoaigentro@gmail.com.

6. Third-Party Links & Services

Our services connect to external websites and APIs (such as scheduling tools like Cal.com). We are not responsible for the privacy practices or content of these third-party platforms. We encourage you to read their respective privacy policies.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this page periodically for any modifications.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Email: infoaigentro@gmail.com